The council tax service has a duty under Best Value legislation to provide a 5 year plan for improvement. Use this part of the website to see our future plans for great customer service.
Our original Best Value business plan was produced in 2001, and was subsequently updated in 2002 and 2003. A new plan which will be reviewed in 2008 is available through the link below.Those visitors requiring details of how we planned to make improvements over the years may be interested in older Service Plans from 1994 through to 2000.
These documents are in PDF (Portable Document Format). To view these documents you will need to download the Acrobat Reader.
Get Adobe Acrobat here