You can get free independent advice from your local Citizens Advice Bureau.  Trade Unions may also offer free advice and support to their members.  These advice centres can help you understand the reason for decisions about Housing and Council Tax Benefit.  They can give independent advice, ask questions for you, and help you to fill in forms or to write a letter.  They may be able to help you present your case to the Tribunal that hears your appeal.

Citizens Advice Bureau
Guildford CAB 15-21
Haydon Place
Guildford
GU1 4LL

Telephone advice line 10am - 12pm: 01483 576699
Appointment Line: 01483 506886

• Mon, Tue, Wed, Fri
  10am - 4pm
• Thurs
  10am - 7pm
• Sat
  10am - 12pm

Ash CAB
Ash Hill Road
Ash
Surrey
GU12 5DP

Telephone: 01252 315569
Fax: 01252 316612
Email: ashcab@cabnet.org.uk 
Web: www.ashcab.org.uk (this page opens in a new window)

Opening hours:

• Monday to Thursday
  10am - 4pm

CAB also available:

• Tuesdays 12.30pm - 3pm at
  Royal Surrey County Hospital
  Egerton Road
  Guildford

Solicitors
You may be able to get advice from a solicitor under the legal advice and assistance scheme.  If you decide to use a solicitor, the scheme does not cover the cost of a solicitor to assist you at a hearing.  You cannot get any money for things like solicitors fees from the council or the Appeals Service.

Details of local solicitors are contained in the Community Legal Services Directory available at any of the above CAB offices or any local solicitors office.  Contact Community Legal Services directly using the details below.

Tel: 0845 608 1122
Minicom: 0845 609 6677
Web: www.clsdirect.org.uk (this page opens in a new window) 

However, if you need to contact Guildford Borough Council, please use the details below.

Housing and Council Tax Benefits
Revenue and Payments Services
Guildford Borough Council
Millmead House
Millmead
Guildford
Surrey
GU2 4BB

Tel: 01483 444884
Fax: 01483 444866
Email: benefits@guildford.gov.uk