You can download from here a number of important leaflets that will tell you everything about the housing and council tax benefit system.
What is housing benefit?
Housing benefit helps people on low incomes to pay their rent.
What is council tax benefit?
Council tax benefit helps people on a low income to pay their council tax.
What are 'other adults'?
How do other adults affect your claim for housing and council tax benefit?
How do I appeal against not being awarded benefit, or appeal against the amount of benefit I have received?
Local Housing Allowance
Basic Bank Accounts