By visiting the Council offices,you can collect a number of important leaflets that will tell you everything about the housing and council tax benefit system.

Alternatively, read the same information here.

Benefits newsletter 2009/2010

• Visit the newsletter page.

What is housing benefit?
Housing benefit helps people on low incomes to pay their rent.

• Visit the housing benefit explained page.

What is council tax benefit?
Council tax benefit helps people on a low income to pay their council tax.

• Visit the council tax benefit explained page.

What are 'other adults'?
How do other adults affect your claim for housing and council tax benefit?

• Visit the deductions for other adults page to find out more.

How do I claim benefit if I am moving and being charged rent on two homes?
Housing benefit is normally only paid on one home.  However in some cases it can be paid on two homes.

• Visit the how to claim benefit on two homes when moving page.
  

How do I appeal against not being awarded benefit, or appeal against the amount of benefit I have received?

• Visit the if you think our decision is wrong page.

Local Housing Allowance (LHA)

• Obtain general information on LHA for tenants.
  
• Obtain general information on LHA for landlords.
  

The Council's contact details are:

Office opening times
Monday to Thursday, 8.30am to 5.00pm
Friday, 8.30am to 4.30pm

Housing and Council Tax Benefits
Revenue and Payments Services
Guildford Borough Council
Millmead House
Millmead
Guildford
Surrey
GU2 4BB

Tel: 01483 444884
Fax: 01483 444866
Email: benefits@guildford.gov.uk