You can make payments in 3 ways with most major credit or debit cards. Make sure you have your card details ready.
Please note:
If you wish to make a payment using a credit card, except when paying parking fines, you will also have to pay the commission charge (now 1.8%). This amount will be added to your transaction and clearly identified as such. Debit card payments can be made free of charge.
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Online
Pay online using our simple form.
The payments system has been designed to be used with Internet Explorer. If you have a query or any problems with online payments, please visit technical help, email us at onlinepaymentquery@guildford.gov.uk or call us on 01483 444824
Please note that the facility to pay online is unavailable from 18:30 to 18:45 every day.
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Automated Telephone Payments (ATP)
Call 01483 444455 to use our automated telephone system. This is an automatic system allowing you to give your payments details over the phone quickly and efficiently, without having to wait to speak to a member of staff. |
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By telephone in person
You can talk to someone over the phone to make your payments:
- Business rates on 01483 444872
- Council tax on 01483 444864
- Council invoices on 01483 444851
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Garden waste renewals 01483 444499
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Parking queries 01483 444534
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Rent payment for Guildford Borough Council owned houses and flats on 01483 444004
Please note that we are available during office hours 8.30am to 5.00pm Monday to Thursday and 8.30am to 4.30pm Friday.
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We currently accept the following credit and debit cards:
- Mastercard
- Maestro
- Visa
- Delta
- Visa Electron