Problem with online payments

Please note that the facility to pay online is unavailable from 18:30 and 18:45 every day.

Please report the problem you are having with our online payments system using the form below. If you wish to make a payment over the telephone, please ring one of the following numbers.

Council tax on 01483 444864
Business rates on 01483 444872
Council invoices on 01483 444833

Name ^*

Telephone ^*

Email ^*

Please supply as much information as possible

Brief description of the problem you experienced

Date on which you experienced the problem

Approximate time at which you experienced a problem

Reference number of the account for which you were trying to make a payment

The account you attempted to pay

The card type you selected

The first 8 digits of the card number

The name and version number of the operating system you are using e.g. Windows XP

The name and version of the browser you are using e.g. Internet Explorer 5

The issuer of the card

Card expiry date


Data Protection Find out how we use your personal information

Please supply as much information as possible

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