Whether you choose to stay in central Guildford or the surrounding countryside, you'll find a warm welcome and excellent service in our hotels, guesthouses and B&B's. The accommodation listed is part of the national Quality Assurance Scheme and has been assessed, or is awaiting assessment, by the VisitBritain or the AA.
The Quality Assurance Scheme explained
Professional assessors visit every year, carrying out a routine day visit or an overnight stay in the case of serviced accommodation. On these occasions, they book in as you would, as a normal guest and test all the facilities and services. A quality score is awarded for every aspect of the experience including the comfort of the bed, the quality of the breakfast and dinner and, most importantly, the cleanliness. They also score the warmth of welcome.
Places that `go the extra mile' to make your stay a special one, will be awarded a high star rating and hotels and guest accommodation may achieve a Gold or Silver award.
Higher star-rated accommodation tends to have more spacious bedrooms and bathrooms, and in hotels a higher staff to guest ratio, so service should be very attentive. At five star, you can really expect to be pampered in luxurious surroundings.
For serviced accommodation, there are two separate schemes - one for hotels and one for guest accommodation. Hotels have to be licensed, offer dinner at least five nights a week (unless categorised as a Metro Hotel) and have all rooms en suite or with private bathrooms.
For a simple guide to the star ratings system, see below:
1 star
Simple, practical, no frills.
2 stars
Well presented and well run.
3 stars
Good level of quality and comfort.
4 stars
Excellent standard throughout.
5 stars
Exceptional with a degree of luxury.
Further information
Tourist Information Centre
14 Tunsgate
Guildford
Surrey
GU1 3QT
Tel: 01483 444333
Fax: 01483 302046
Email: tic@guildford.gov.uk