Contacting us online
If you have an enquiry, comment, or complaint, please complete our online contact form.
Not sure who to contact?
If your enquiry is about bus passes, potholes, libraries, schools or street lighting, please use the links to the Surrey County Council website below:
Making a complaint
Please find out more about making a complaint.
Making a Freedom of Information Request
It is important you have checked the website for the information you are looking for before you make a request. It may have already been published. Answers to commonly requested information can be found in the Publication scheme or Transparency data sections. If you can't find the information you are looking for then please visit the Freedom of Information section for help and advice on making a request.
Translation and interpretation services
We believe all members of the community have an equal right to access the information and services provided by the Council. We provide a translation and interpretation service so that people who do not use English as their first language or who have a disability can access our services. Find out more about our translation and interpretation services.
Changing your details
Please fill in our online Change in personal details form to let us know of a change such as a new address, a change of name, to report a death, or any other change.
Calling or visiting us
You can call or visit the main Council offices at Millmead House during the following times:
- Monday - Thursday
8.30am to 5pm - Friday
8.30am - 4.30pm
Millmead House
Millmead
Guildford
Surrey
GU2 4BB
Telephone: 01483 505050
Map and directions
Opening times for other Council offices and buildings vary, details can be found in the 'Related pages' section of this page.
Some services require you to make an appointment before visiting. Please check with the relevant department.
