Where you live

Flood emergencies - latest information

For the latest flooding information and flood alerts visit the Environment Agency website.

If you would like information on planning for and dealing with flooding, go to the Environment Agency website.

For advice on cleaning up after a flood and for information on where to take damaged items, visit our flood damage page.

The following are a few tips and hints from the Environment Agency:

  • Keep a list of useful numbers to hand e.g. your local council, the emergency services, your insurance company and Floodline - 0845 988 1188. The Environment Agency has set up a quick dial service so that you can receive specific information to your area. For more information please visit the Environment Agency flood warnings direct pages.
  • Have a few sandbags or floorboards prepared to block doorways and air bricks. If your house is at serious risk of flooding there are a number of sites where you can collect sandbags from. If you are unable to collect the sandbags yourself or are notifying us that there are no sandbags left at a particular location please call 01483 455091.
  • Make up a Flood Kit, including a torch, blankets, waterproof clothing, wellingtons, a portable radio, first aid kit, rubber gloves and key personal documents. Keep it upstairs, if possible.
  • Talk about possible flooding with your family or those you live with. Consider writing a Flood Plan, and store these notes with your Flood Kit.
  • Make sure you know where to turn off your gas and electricity.
  • What about your pets? Where will you move them to if a flood is on the way?
  • Think about your car. Where could you move it to in the event of a flood warning?
  • Get into the habit of storing valuable or sentimental personal belongings upstairs or in a high place downstairs.
  • Think about medication. In the event of a flood, you will still need to take it.

See Surrey County Council's advice on drainage and flooding

SurreyAlert.info gives information on the flood status of rivers in Surrey, using an interactive map.

Contact us

Guildford Borough Council
Millmead House
Millmead
Guildford
Surrey
GU2 4BB
United Kingdom

Telephone: 01483 505050
Email: enquiries@guildford.gov.uk

Last updated: 14 February 2014 13:45 PM