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Updated 24/11/14 at 13:42 - Guildford Borough Council is experiencing an intermittent problem with its phone lines. An engineer is on site and we are working as fast as we can to resolve this. Our email and online systems are still working. If you do not know the email address of the team or person you are trying to contact, please use customerservices@guildford.gov.uk. Thanks for your patience at this time.