How do we pay housing benefit?
Council Tenants get a rent rebate. This means the benefit awarded is paid direct to their rent account. If their benefit changes, the amount of rent they pay changes as well.
Private Tenants and Housing Association Tenants get a rent allowance. We may pay this direct to them or send payment to their landlord every four weeks, via bank transfer.
Changes in circumstances
While you get housing benefit, you must tell us straight away about any changes to the information you gave us on your application form, especially if you stop getting Income Support, ESA (IR) or JSA (IB).
If you don't tell us straight away about any changes, you may get more benefit than you should. If this happens, we normally ask you to pay it back.
- Apply for benefits online
- Benefits calculator
- What is housing benefit?
- Who can claim housing benefit?
- When and how do I claim housing benefit?
- What if I disagree with the way the council works out my benefit? Can I appeal?
- Will other adults living in my home affect my housing benefit?
- Can I claim benefit on two homes when moving?
- What is a Discretionary Housing Payment?
- Benefits - fraud investigation
- What local bank information and proof of identification is required?
- What is Welfare Reform?
- Can I get any other financial help?
- Important information for new housing association and council tenants under the age of 35 on 1 April 2020
- Can hostel residents apply for housing benefit?
- Local Council Tax Support
- Universal Credit
- Local Housing Allowance
- Help with council tax
- Help for older people