Customer Service Centre - Customer Charter
- be friendly and approachable
- listen carefully
- treat you fairly
- respect your confidentiality and safeguard your personal information
- reply to correspondence within ten working days
- complete FOI requests within twenty working days
- aim to answer phone calls within four rings
- welcome comment to help us improve services
- ensure equal access to information, services and our buildings.
We would welcome your feedback about our customer charter and service standards. If you have any comments please let us know.
The Mayors of Guildford and Waverley on Thursday 25 January will host a fun Ten Pin Bowling Challenge to raise fund… twitter.com/i/web/status/9…13 hours ago