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Email phishing scam

Guildford Borough Council has become aware of an email phishing scam which is using a spoofed (false) @guildford.gov.uk sender address.

The email subject typically contains the phrase "Your request will be processed soon" and appears to be from a sender called HMRC Gov UK.

Please be advised that this is a phishing email scam and it is not a message from Guildford Borough Council. If you receive this email you should not click on any of the links it contains and immediately delete it.

We can confirm that at no point have your details been obtained from our systems and any personally identifiable information we hold is secure.

Guildford Borough Council will never ask for credit/debit card information, nor will we inform you of any rebates of any type by email.

If you would like further assistance regarding emails received from Guildford Borough Council, please contact our Customer Service Team by calling 01483 505050 or emailing customerservices@guildford.gov.uk.

Published on Thursday 3 August.