Order a new or replacement bin

Order a new or replacement rubbish or recycling bin

If your bins are damaged, lost or stolen, we can provide new ones.

Order a new or replacement black rubbish bin

Order a new or replacement green recycling bin

Fees

Green recycling bins are usually free to replace but will cost £30 if the old one has been vandalised.

If the waste team have damaged your bins, we'll provide free replacements. You'll need to attach photos to the form so we have evidence and can investigate. You'll also get an email, which you need to respond to in five days. If you cannot attach photos, we'll investigate in person. This means the process will take longer.

We aim to deliver your bins within four weeks after the day you submit the form.

 

 

Order a new silver or green food caddy

Collect a new caddy from one of the locations below. If you're unable to collect in person, contact us at customerservices@guildford.gov.uk.

Local Parish collection points for a new silver caddy or green outdoor container

Parish

Contact

Stock Collection Point

Albury 

01483 202689 

Ring ahead to arrange collection.

Ash 

01252 328287

Ash Centre, Ash Hill Road, Ash, GU12 5DP.
No appointment required. Open Monday to Friday 9:00am to 4:00pm.

Effingham 

01372 451925

King George V Hall, Browns Lane, Effingham KT24 5ND.
Email: admin@evrt.org.uk
No appointment required. Open Monday to Friday from 10 am to 2pm.

Normandy 

01483 613378

Stock to be collected from Parish Councillor's residence. 
Ring ahead or email bob.hutton@normandyparishcouncil.gov.uk to arrange collection.

Ripley 

01483 224847

Ring or email clerk@ripleyparishcouncil.gov.uk to arrange collection.

Seale & Sands 

01252 782626

Stock to be collected from Parish Clerk's residence.
Ring ahead to arrange collection.

Shalford 

01483 579702

Shalford Parish Council, Shalford Village Hall, Kings Road, Shalford, GU4 8BQ.
Ring or email clerk@shalfordpc.org.uk to arrange collection.

Shere 

01483 203431

Shere Parish Council, Tanyard Hall, 30 Station Road, Gomshall, GU5 9LF.
Ring ahead to arrange collection. Monday to Thursday.

Tongham 

01252 782893

Tongham Community Centre, Poyle Road, Tongham, Surrey GU10 1DU.
Ring or email tonghamclerk@outlook.com to arrange collection.

Wanborough 

07967 581854

Stock to be collected from Parish Clerk's residence.
Ring ahead to arrange collection.

Millmead House Reception

 

Guildford Borough Council, Millmead House, Millmead, Guildford, GU2 4BB.
No appointment required. For opening times, see our Contact us page.