Toggle menu

We are experiencing some issues with our phone lines

We are working to fix the issue as soon as possible. We apologise for the inconvenience.

The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Understanding cookies

What is a cookie?

A cookie is a simple text file, which usually contains a site name and a unique user ID. If a site uses cookies, a cookie will be downloaded onto your device when you first visit that site. If you then return to the site, your device checks to see if it has a cookie that is relevant (contains the site name) and will then send that information back to the site.

Videos