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We are experiencing some issues with our phone lines

We are working to fix the issue as soon as possible. We apologise for the inconvenience.

The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.


Accessibility Statement

Our website is for everyone and we strive to make it easy to:

  • find with a search engine
  • find your way around
  • read and understand (see text accessibility for further information)

We try to:

  • use friendly language
  • make it easy to contact the correct person directly if you need to
  • use links with meaning i.e. 'transport pages' rather than 'click here'
  • tell you when we are going to make a link open a new browser window
  • let you know when we are linking to a PDF (see PDF accessibility for further information)

We try to avoid using:

  • jargon
  • complicated wordy sentences and paragraphs
  • images that make pages load slowly