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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Help with council tax due to coronavirus measures

Has your income dropped?

If you have lost your job or are on reduced hours, we might be able to help pay your council tax. You can get help by applying for council tax support.

Short-term discretionary payment

You might be able to get some more help through a short-term discretionary payment.

Apply for short-term discretionary payment