Toggle menu

Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Waverley resident permits

Cranleigh resident permit

Visitor and residential parking permits are currently taking 7 working days to process.

You can have one permit per vehicle registered to your property that doesn't have an off-street space.

For example, if your property has two vehicles registered to it but only one off-street parking space, you can apply for one permit.

Permit charges

The charge for the first permit is £50 and £75 for the second.

What you will need for your application

To complete your permit application you must show:

  • proof of residency with your name and Waverley address
  • your vehicle registration document (VC5) with your name, Waverley address and document details

Proof of residency can be a:

  • utility bill
  • bank statement
  • tenancy agreement
  • council tax statement
  • mortgage statement

If your VC5 is not up to date or is not available immediately, you may send us the vehicle insurance certificate.

If we have not seen your proof of residency or VC5 document, we may still accept your application. Instead of providing you with a full permit, we may send you with a temporary 30-day permit.

This will cover you until we receive all your documents.

Find your permit zone

Table showing parking zones for Cranleigh residents
LocationZoneSigns and road markingOperational hours
St James PlaceCpermit holder signs with road marking8.00am to 6.00pm, Monday to Saturday
Grays Road (Farncombe)Qpermit holder signs with road marking8.00am to 6.00pm, Monday to Saturday


Apply for a resident permit

To complete an application form, click on the button below.

Once we have checked your application, we will contact you to let you know the outcome and what to do next.

Pay for a resident permit

If you have received an email approving your application, your next step is to pay for it online:

Once your payment is complete, you will receive an email confirming that we have received it. We will process your permit and sent it to you in the post.

You must ensure that your permit is visible in your vehicle at all times.

Pay for a renewal

To pay to renew your existing permit, click on the button below.

Renew your resident permit

Update the details of a resident permit

To tell us that your details have changed, print and complete our Icon for pdf change to details of a resident permit [231.64KB] form.

Once you have completed the form, you will need to return it by post and include your:

  • current permit
  • new vehicle registration document (V5C) stating your name and address

Your form and documents will need to be addressed to: Customer Services, Millmead House, Millmead, Guildford, Surrey GU2 4BB

If you are unable to complete the form, please call our customer services on 01483 505050.

When updating your permit there may be a refund or extra charge if the size of your vehicle's engine or fuel type has changed.