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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Pay your council tax

Other payment methods

Pay your council tax online

You can pay your council tax by debit or credit card. We do not accept JCB, American Express or Diners cards.

Pay your council tax online

Pay your council tax by phone

You can use your debit or credit card to pay by phone. We do not accept JCB, American Express or Diners cards.

This service is available 24 hours a day, seven days a week.

Make a payment by calling 03300 889 584.

Pay your council tax by standing order or online banking

Pay by standing order or online banking by using the following account details:

Sort code: 40-22-26

Bank account number: 21850652

Remember to always quote your council tax account number as the reference.

You can find your account number on your bill or if you have registered for your online council tax account. Your account number will be on your account summary screen.

If you bank with HSBC, you can transfer payments from your bank account into the council's bank account. Contact your branch and transfer to our bank account number 21850652.