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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.



Old Portsmouth Road, Guildford, GU3 1LP.

Opening hours

  • Monday to Saturday: 7.30am-7.30pm
  • Sunday: Closed


It is free to park at the Artington "Glide" Park and Ride. The cost of a bus fare is:

  • £2.30 for an adult return
  • £1.15 for a child return (up to two children under 16 years may travel free with each fare paying adult)

For details of fare options, including disabled and older people's concessions, visit Surrey County Council's Guildford park and ride page.


  • number of spaces: 710
  • number of disabled spaces: 6
  • number of motorcycle spaces: 0
  • number of electric vehicle spaces: 0
  • height restriction: 2.00m