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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Beta site

Our website is in beta testing. This means we are in the final stages of updating the site's content, search, navigation and structure, but we are not finished yet. This might mean that you are unable to find some information as it may have moved to a different area of the website or we haven't updated it yet. In some cases  information may have been removed.

Use our search if you can't find the information you need or navigate from the homepage. If you come across any bugs, glitches, or other problems with our website, please let us know using the form below so we can fix these. Your feedback will help us to deliver a great website experience.