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Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Information for residents and businesses affected by Car Free Day

The following roads will be closed or partially closed from 7am to 7.30pm as part of Car Free Day

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Full closure

  • High Street (from the barrier/ junction with Quarry Street)
  • Chapel Street
  • Tunsgate
  • Market Street

Partial closure

  • Upper High Street (both ways between North Street junction to Eastgate Gardens)
  • Hayden Place (between North Street and Martyr Road)
  • Chertsey Street (one way only between North Street and Martyr Road)
  • Chertsey Street (closed one way between Martyr Road and North Street)
  • North Street (one way only between Leapale Road and Chertsey Street)
  • North Street (closed one way between Chertsey Street and Leapale Road)

We have installed advanced road closure signs on the roads affected. 

If you use one of these roads to access a car park, on street parking, or deliveries you will not have access between 7am and 7.30pm on 26 September. Vehicle movement will not be allowed on closed roads during this time.

Access for emergency vehicles will be maintained at all times during the closures. 

If you are a zone D permit holder and you are affected by these closures, you will be able to park in a Guildford Borough Council pay and display car park for free between 6pm Saturday 25th September and 10am Monday 27th September 2021.

If you have any questions the best way to contact us is by email. If you are a resident please email or call 01483 444 544. If you are a business representative please email