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Access our services using MyGuildford

Due to high levels of service requests and applications, our phone lines are much busier than usual. The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Community Engagement Strategy

A community engagement strategy sets out how everyone working and living in the borough can get involved in local issues.

Informing, involving, consulting

It's important for everyone to have the opportunity to get involved and have their say in local issues that affect or interest them.

To help make this happen, we have  adopted a community engagement strategy setting out how everyone working and living in the borough can get involved. 

What is a community engagement strategy?

The community engagement strategy guides us and our partners (including the county council, police and health service) on how we engage with our communities, interested people and organisations in the many services we all provide.


A 12 week consultation period on the drafted document ended on 2 June 2011.  We noted your comments and amended the document where appropriate.  The Community Engagement Strategy was approved by the Local Strategic Partnership Board on 14 July 2011.

You can view the document online below or at Guildford Borough Council's Main reception, Millmead House (see our Contact us page for full address).


Guildford Borough Council and its partners have informed, consulted and involved the community in many ways to influence local services.  To see some case studies of community engagement in Guildford borough please click on the link below: