Elections - frequently asked questions
How do I go about voting?
You must be on the Electoral Register to be able to vote at an election. Read more >
How do I become a postal voter?
Please see our Postal and proxy voting information page.
When will my postal ballot papers arrive?
Postal ballot papers will normally be sent out by first class post 10 working days before the election. If you will be away five working days before an election, you should apply for a proxy vote.
What do I do if my postal ballot papers do not arrive at least five days before an election or I have lost my postal ballot papers?
You must contact the Electoral Services Office that is running the election you wish to vote in. Read more >
What should I do if my ballot paper is torn or damaged?
Under certain circumstances, it is possible to issue a replacement. Please keep the torn/damaged ballot paper and contact the Electoral Services Office. At a UK Parliamentary Election, you must contact the Electoral Services Office that is running the election for the constituency in which you live. Contact details for these offices will be provided in your postal voting pack.
What do I do if the ballot paper is not addressed to me? Can I still use it?
No. It is an offence to use a ballot paper that has been issued to someone else. Please return it to the Electoral Services Office that issued the postal vote. The address should appear on the reverse of the envelope.
What is a proxy vote? How do I receive one?
If you cannot attend the polling station in person, you can nominate someone to vote for you. This is known as a proxy vote. Read more >
On the polling day, I cannot get to the polling station due to unforeseen health reasons. Can I still vote?
If you cannot attend the polling station on the day because of health or work reasons, it is possible to apply for an emergency proxy vote up until 5pm on polling day. Read more >
How do I find out if I am already registered for a postal or proxy vote?
This information will be displayed on your poll card.
I have an existing postal vote and would like it to be re-directed to another address for this election, is this possible?
Yes. You must put this in writing and it must be received by Electoral Services by 5pm, 11 working days prior to an election. Read more >
I have an existing postal vote. Can I still vote at a polling station?
No. You will not be able to vote at a polling station. You may hand deliver your completed postal ballot paper to the Presiding Officer at your local polling station, or deliver it to the council offices.
I have an existing proxy vote. Can I still vote at a polling station?
Yes, if your proxy is not voting on your behalf by post, or if the proxy has not already voted on your behalf on polling day. Please let your proxy know if you plan to do this so that they don't have a wasted trip.
How do I cancel my existing postal or proxy vote?
You must write to the Electoral Services Office, Millmead House, Guildford GU2 4BB stating that you wish to cancel your postal/proxy vote, providing your name, address and signature. You must sign your own letter to cancel your absent vote. This letter must be received in the office by 5pm, 11 working days before an election. Read more >
Why have I not received a poll card?
You are probably not on the Guildford Register if you have not received a poll card. Read more >
I have recently moved house and the poll card I received shows my old address, what should I do?
You should register to vote at your new address. Read more >
I have recently moved house and received two sets of poll cards, one for my new and one for my old address. What should I do?
If you have not provided your previous address on the application, then you will be registered twice. Please return the poll card displaying your old address to the Electoral Services Office as soon as possible, explaining about your move and new address. It is an offence to vote twice at the same election.
Where is my polling station?
You will find details of your polling station on your poll card. For help, please contact the Electoral Services Office on 01483 444115. You can also see your polling station details on the "Map of Polling Places" on our Elections page.
Do I have to bring my poll card to the polling station to vote?
No. You do not need your poll card to vote. When you arrive at the polling station, you will be asked to provide your name and address before you are allowed to vote.
I have never voted before, what do I do when I get to the Polling Station?
The following summarises what happens when you get to the Polling Station, but if you need help or assistance just ask the Polling Station staff - they are there to assist you if you require help. Read more >
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