Heating, insulation and renewable technology assistance

A variety of schemes are available to improve the heating in your home and provide additional insulation, or provide renewable technology. These works are designed to make homes more energy efficient, protect the environment and reduce fuel bills. This forms part of our commitment outlined in our HECA Strategy.

Financial assistance from the Council

We offer financial assistance for qualifying heating and insulation works. These grants must be repaid if the property the grant is used for is sold within 25 years. The maximum grant for energy efficiency works is £6,000 and applicants have to satisfy a means test.

The Home Improvement Loan is also available as a subsidised loan in some cases. The loan is directed to those who would not be eligible for a grant, and we would consider approving loans for energy efficiency and renewable technology projects.

Financial assistance from the Government

Government assistance for energy efficiency improvements is currently under review. The Green Deal loan is no longer available. Some subsidy may be available for insulation, boiler replacement and other works through the ECO scheme. 

Since Government changes to the ECO scheme in April 2014, it has become more difficult to access the ECO funding and the Chancellor's autumn statement 2015 suggested further changes may restrict funding.

Action Surrey is our preferred partner for you to access the full range of grants and loans. Action Surrey can refer you to a refer you to an energy assessor or a contractor and advise if you are likely to be eligible for funding (Action Surrey contact details are to be found on this page).

Warm Home Discount Scheme

Save up to £140 on your winter electricity bill with the Warm Home Discount Scheme.

You may qualify if you have a disability or long-term illness, are on a low income and have a child under 5 or if you receive Child Tax Credit

Contact: phone 0345 603 9439 Monday to Friday, 8:30am to 4:30pm.

Priority Services Register (PSR)

Get extra help and support with your energy supply. You can sign up if you're:

  • A pensioner

  • Disabled or chronically sick

  • Have a hearing or visual impairment

Benefit from the following services:

  • Free advice on being more energy-efficient

  • Protection from cold callers with a password protection scheme to keep you safe

  • Your meter moved free of charge if it's hard for you to use or read the meter

  • A free quarterly meter reading if you can't read your meter

  • Bills sent to a relative, carer or friend to help you check them

  • Your bills and meter readings in a braille, large print, audio tape, textphone or typetalk if you're visually impaired

  • Advance notice if your supply is going to be interrupted

  • Priority reconnection if your supply is interrupted

  • Alternative facilities for cooking and heating if your supply is interrupted

  • Extra help to use your meter or appliances

  • Annual gas safety checks

Free gas safety checks

To be eligible for an free annual gas safety check, you must own your home and get a means tested benefit such as Pension Credit or Income Support.

Also, one of the following must apply:

  • You live alone

  • You live with other adults who are aged over 60, disabled and or chronically sick

  • You live with at least one other child under five

Contact your supplier to see if you're eligible to sign up to the PSR. You'll need to register again if you change your energy supplier.

Check that you have subscribed to the most suitable energy tariff by visiting: www.goenergyshopping.co.uk.

WaterSure scheme

The WaterSure scheme caps your water bills if you meet certain criteria.

Find out if you qualify for the WaterSure scheme.

Renewable technology assistance

Financial assistance from the Council

We actively encourage the use of renewable energy sources to reduce carbon emissions. This forms part of our commitment outlined in our HECA Strategy

The Council offers interest free loans of up to £3,000 to develop this initiative and encourage further take-up of renewable technology. We currently assist with the installation costs of:

  • ground or air source heat pumps

  • solar thermal panels for hot water

  • wind turbines

  • biomass or wood fuel boilers, if it is the primary heating source

We do not currently offer assistance towards solar PV (electric generating) panels, but government incentives may be available (see below).

Government incentives for renewable technology

If you generate your own electricity (for example, with solar PV panels or a wind turbine) your energy supplier might pay you money for the energy you generate and export. This is called a 'Feed-in Tariff' (FIT).

You can also earn an income for heating your home with renewable heating system through the Renewable Heat Incentive

  • Air-source heat pumps

  • Ground and water-source heat pumps

  • Biomass-only boilers and biomass pellet stoves with integrated boilers

  • Solar thermal panels (flat plate and evacuated tube for hot water only)

This scheme is administered by Ofgem.

ECO funding is a type of grant funded by the utility companies. In theory grants are available for those on eligible benefits, called the Affordable Warmth group towards the cost of Micro-Generation (heat pumps, photovoltaic, biomass and so on). We have been advised that since Government changes to the ECO scheme in April 2014, it has become more difficult to get the ECO funding.

Action Surrey

Action Surrey offers free impartial energy advice across Surrey and is part funded by Surrey's districts, boroughs and county council.

Advice includes what energy efficiency improvements can be done to your property, how they work and what the benefits would be for your property. Action Surrey also manages a network of local trusted installers who can install a variety of measures.

Action Surrey advises on:

  • Solid wall insulation

  • Cavity wall insulation

  • Loft insulation

  • Boiler repair/replacement/emergency repair

  • Renewable energy options

  • Renewable Heat Incentive and Feed In Tariff government schemes

  • Green Deal assessments

  • Green Deal finance

Action Surrey contact details

Tel: 0800 783 2503
Email: info@actionsurrey.org
Action Surrey

Action Surrey
2nd Floor
Gloucester Chambers
Jubilee Square
GU21 6GA