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Council tax online

Do it online - find out how you can manage your accounts electronically.

Receiving a Council tax or Business rates bill electronically

To receive your next Council tax or Business rates bill electronically, please email us at ctax@guildford.gov.uk or brates@guildford.gov.uk with 'online' written in the subject field and your name and address in the email.

We are close to completing the development of e-bills and when we have, we will email you, inviting you to sign up for an online account.

An online account will allow you to:

  • view future bills online
  • view the balance on your account at any time
  • see when the next instalment is due
  • check that the details we hold are correct.

You can already make a payment online on our  Pay Online page and you can tell us when your circumstances have changed, or your address has changed, using our online  Change of Circumstances form.

Further help and advice is available on our:

Applying for Housing Benefit and Local Council Tax Support

If you are on a low income, use our online form to apply for help to pay your rent or reduce your Council tax.

Checking your benefit claim online

We are continuing to develop our online services. Soon you will be able to:

  • view and check your benefit claim online
  • find out when your next payment will be made
  • update your claim when your circumstances change.

To register your interest in being able to view your benefit claim online, please email benefits@guildford.gov.uk with 'online' written in the subject field and your name and address in the email.