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We are experiencing some issues with our phone lines

We are working to fix the issue as soon as possible. We apologise for the inconvenience.

The quickest and easiest way to access our services is by registering for an account at MyGuildford or visiting our self service pages. You can report an issue, make requests and track progress, pay your bills and apply for key services at any time.

Get the latest government advice about coronavirus. Advice for local residents and business can be found on our coronavirus information page.

Sustainable communities

Our sustainability priorities and progress

By reducing energy consumption, switching to renewables and increasing recycling, we are delivering on sustainability.

Energy saving advice

Learn how to cut your bills and reduce the impact of climate change.

Sustainability in the community

Get advice on becoming a sustainable school and discover how your business can benefit from energy saving advice.

Home Energy Conservation (HECA) reports

Read our home energy conservation reports. Contact Action Surrey on 0800 783 2503 to apply for the Heat to Help scheme.