Guildford and Waverley visitor permits
About visitor permits
Visitor and residential parking permits are currently taking 7 working days to process.
Who can buy a visitor permit?
Any resident can buy a visitor permit.
You will need to buy a visitor permit when a visitor to your property will be:
- parking for a long period
- parking within the controlled parking zone
A tradesperson visiting your property will not be able to park in a controlled zone without a permit.
Visitor permits are like scratch cards. Your visitor must make their permit visible in their vehicle from the moment they arrive.
How much does a visitor permit cost?
Visitor permits are £2 each and are valid for one day.
If you are a Guildford resident, you can buy up to 60 visitor permits, per household, per year.
If you are a Waverley resident, you can buy up to 120 visitor permits per household, per year.
Requesting additional permits
We may be able to offer extra visitor scratch card permits to cover parking for one vehicle for a limited time.
We issue these at our discretion to allow for essential or emergency:
- building works
- child care
- health care
- other similar need
You will need to provide evidence of your circumstances when requesting additional permits. To request a permit for one of these listed reasons, email email@example.com.
Apply for a visitor permit
To apply for a visitor permit, you will need to:
- complete the online form
- attach proof of name and address
Proof of name and address, such as a recent utility bill or bank statement, must be dated within the last 3 months. The address must be for where the permit is required.
If you hold a current resident's permit you do not need to provide proof of address. Instead you will need to provide the permit number - you can find this on the front of your permit.
We may reject an application if:
- you have used all your allocated permits for your property for the current year
- your evidence of proof of address is not acceptable
- you do not live or own a property within a permit zone
What happens after I apply?
We will process your application and contact you to arrange payment and delivery.
If you have ordered 10 or more permits, we will send them to you by Royal Mail Signed For. Please make sure there will be someone at home to sign for the delivery.
We aim to post your permits within 7 working days of receiving your documents and payment.
Delivery costs and times
Royal Mail 1st Class
The estimated delivery time for Royal Mail 1st Class post is one working day.
The postal charges for permits are:
- Up to 10 will cost £2.12
- 11 to 20 will cost £2.54
- 21 to 50 will cost £3.00
- 51 to 60 will cost £3.45
- cost of 61 or more permits advised following application
Royal Mail 2nd Class
The estimated delivery time for Royal Mail 2nd Class post is three working days.
There is no postal charge for permits sent by Royal Mail 2nd Class.
We operate this service Monday-Friday.
Delivery is carried out by the Royal Mail. Guildford Borough Council is not responsible for failed deliveries or lost post.
For help or support, call Customer Services on 01483 505050. Our opening hours are Monday to Thursday 8.30am to 5.00pm and Friday 8.30am to 4.30pm.