List of wheelchair accessible vehicles

There is no requirement for licensing authorities to keep a list of accessible vehicles. However, when a list of designated wheelchair accessible vehicles is kept, a duty is placed upon the drivers of any designated vehicles who must:

• carry the passenger while in the wheelchair where requested to do so, and provide reasonable assistance to enable the passenger to get into or out of the vehicle

• carry the wheelchair if the passenger chooses to sit in a passenger seat and provide reasonable assistance to load the wheelchair into or out of the vehicle

• provide reasonable assistance to load the passenger's luggage into or out of the vehicle

• take such steps as are necessary to ensure that the passenger is carried in safety and reasonable comfort

• not make any additional charge.

It is a criminal offence if drivers do not carry out the above duties.

To make a complaint about a licensed vehicle, driver or operator, please use our online form.

Vehicles on our list must be capable of carrying some, but not necessarily all, types of occupied wheelchairs.

The Home Office guidance recommends that a vehicle should only be included in the list if it would be possible for the user of a "reference wheelchair", (as defined in Schedule 1 of the Public Service Vehicle Accessibility Regulations 2000) to enter, leave and travel in the passenger compartment in safety and reasonable comfort whilst seated in their wheelchair.

Our list contains the contact details of proprietors of vehicles who have consented for their details to be published, and operators to facilitate customers being able to make a booking for an accessible vehicle.

Please see below the list of accessible vehicles licensed by us.