Toggle menu

Help us make our website better

Can you easily find what you're looking for on our website?

We're carrying out user-testing to make sure we understand where you think you'll find certain information on our website. We'd like you to help us by completing short navigational tasks.

Go to our website testing page

Emergencies

Emergency contact telephone numbers

During office hours, you can contact us on 01483 505050.

Report a tree that's fallen down

Outside office hours, please use the following emergency numbers:

  • Out of hours emergencies: 01344 949371  
  • Flooding and sandbags: 01344 949371  
  • Emergency housing repairs (Council tenants): 01483 532122
  • Homelessness/emergency housing situations: 01483 517898
  • Environmental health and stray dogs: 01344 949371
  • Car parks: 0800 917 6655
  • Park rangers: 07880 784947

Advice for severe weather

For the latest information and guidance during severe weather.

Find out what to do in a power cut or utility failure

Find out how to prepare for a power cut and what to do if there is a gas-related emergency.

Community group action

Information to help you set up a Community Resilience Group in your area.