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Planned maintenance to our payment system

You'll be unable to make payments to us from 8pm until 10pm Sunday 2 June. This is for essential maintenance. We apologise for any inconvenience.

Information on social housing

How do you decide who is offered a property?

After 'bidding' or expressing an interest in a vacancy, we shortlist applicants.

The applicant with the highest level of priority, who has been waiting the longest, will normally be offered the property.