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Reception closed on Thursday 7 July

On Thursday 7 July our reception at Millmead House will be closed for staff training. If you need to contact us please use our online contact form. Our call centre will be operating with reduced staff. This is to ensure our phone lines are available to vulnerable residents. Normal service will resume on Friday 8 July. Thank you for your patience.

Find out about taxi licensing

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We are responsible for ensuring that drivers and operators meet the conditions and standards to hold taxi-related licences within Guildford. Hackney Carriages (taxicabs) may be hailed, hired from a taxi rank or pre-booked. Private hire vehicles may only be booked in advance through a licensed private hire operator. Private hire operators are those working to book vehicles in advance. 

Apply for or renew a Hackney Carriage driver's licence

A Hackney Carriage (Taxi) can be flagged down or hired immediately without pre-booking.

Apply for or renew a Hackney Carriage vehicle licence

A Taxi can be flagged down or hired immediately without pre-booking. Both the vehicle and the driver need a licence.

Apply for a private hire operator licence

You need a private hire operator's licence for any pre-booked work such as airport transfers or hen or stag nights.

Apply for or renew a private hire driver licence

Private hire taxis must be pre-booked. Journeys can start or end anywhere, they do not have to be inside the borough.

Apply for or renew a private hire vehicle licence

Private hire taxis must be pre-booked. Journeys can start or end anywhere, they do not have to be inside the borough.