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Update: water supply issues in the GU1, GU2, GU3, GU4 and GU5 areas has been resolved

The majority of customers' supply should have returned by now. However for those who are still without supply, this will be as a result of air pockets. Read advice from Thames Water about no water or low pressure

If you are still experiencing issues with your water supply this morning you can get free bottled water from a Thames Water bottled water station. For water stations opening times and updates, visit Thames Water website.

If you need support from an engineer to get your water supply back to normal, please call Thames Water on 0800 316 9800.

Registering cooling towers

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Cooling towers provide cooled water for air-conditioning, manufacturing and electric power generation.

If you have a cooling tower, you should have measures to prevent or control the risk of legionella as described in Legionnaires' disease: The control of Legionella bacteria in water systems. Otherwise, other measures need to be put in place to prevent or control the risk of legionella and they must be as equally effective.

Registered Cooling Towers 

Business Name

Address

Number of towers

Premises enforced by

Health and Safety Executive (Y/N)?

BOC

The Priestly Centre
10 Priestly Road
Surrey Research Park
Guildford
Surrey
GU2 5XY

2N

The Friary Shopping Centre

North Street
Guildford
Surrey
GU1 4YR
3N
Sanofi SynthelaboOne Onslow Street
Guildford
Surrey
GU1 4YS
1N
University of Surrey Stag Hill
Guildford
Surrey
GU2 5XH
4Y
Plastic CoatingWoodbridge Industrial Estate
Woodbridge Road
Guildford
Surrey
GU1 1BG
1Y
ABP GuildfordSlyfield Industrial Estate
Guildford
Surrey
GU1 1RP
1Y

 

Edgeborough House
Upper Edgeborough Road
Guildford
Surrey
1 

List of registered cooling towers - last updated 26 August 2020.