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Our payment system will be down from 8am Saturday 8 November until 4pm.

You'll be unable to make payments to us. This is for essential maintenance. We apologise for any inconvenience.


Decision on local government reorganisation

The Government has confirmed that Surrey will move to a two-unitary council model following its review of local government arrangements. Read our full story and future steps.

I want to make a complaint about Planning Services

Planning Services are committed to fully complying with all the relevant legislation concerning the treatment of your personal information.

In the first instance, please contact the relevant team who will try to help you:

Planning Enquiries -  planningenquiries@guildford.gov.uk

Building Control -  buildingcontrol@guildford.gov.uk

Planning Policy - planningpolicy@guildford.gov.uk

However, if you believe we have got something wrong, please contact Guildford Borough Council via our Complaints and Compliments Form and we will be happy to investigate your complaint.