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Our phone lines are currently unavailable

We're experiencing technical issues with our phone lines. We're working hard to fix this and apologise for any inconvenience.

You can still contact us using our online form

Bin collections 

Due to the high temperatures forecasted, our bin crews will be starting collections earlier than usual to help keep them safe in the heat. Please make sure your bins are out the night before, as collections will take place from 6.00am for the rest of the week. Thank you for helping our crews work safely during the hot weather.

Site Levels/Section

This is required if your project will cause the level of a site to change by 1 metre or more (front to back and/or side to side).

You are required to submit:

  • existing and proposed site levels
  • proposed floor levels
  • sections through the extension and building or structure (e.g. decking)

Plans of site and floor levels need to be at a scale of 1:100, 1:200 or 1:500. Plans of sections need to be at a scale of 1:50 or 1:100. You also need to include a scale bar which refers to the paper size, for example: 1:100 on A3.