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Water supply issues in the GU1, GU2, GU4 and GU5 areas

Thames Water has reported residents in postcode areas GU1, GU2, GU4 and GU5 could be experiencing water supply issues. This is due to a power outage across the area. All sites are now back online but customers may still temporarily experience no water or low pressure. 

Keep up to date with live information (opens new window)

Apply, renew or amend a garden waste collection

What we offer

If you do not want to compost your garden waste and are unable to take it to the rubbish tip you can sign up to our garden waste collection scheme. This is a kerbside collection of garden waste, costing £58 per bin for 2024/25.

What we collect?

✔ Grass cuttings

✔ Garden prunings

✔ Hedge trimmings

✔ Leaves

✔ Small twigs and other woody waste

✔ Dead plants and weeds

✔ Branches no larger than 7.5cm (3 inches) in diameter

What we do not collect

Flower pots and seed trays

✗ Soil and turf

Rocks, stones and pebbles

Animal/pet bedding

Kitchen or food waste

Timber

Large branches (more than 7.5cm (3 inches) in diameter

Household waste or metal objects

Brown garden waste bin delivery

If you have ordered between 1st January and 28th February, we will deliver your bin in March. If you ordered your bin after 1st March and you have not received it within four weeks, use our online support form (opens new window).

How do I compost?

Garden and organic waste make up a large proportion of the rubbish which ends up in landfill. We are promoting ways of recycling this waste through home composting. Composting is nature's way of recycling decomposed organic materials into a soil known as compost.

There are some excellent online resources that explain how to compost in your own garden. Surrey Environment Partnership (opens new window) provides useful information about what to compost and how to compost. More information can also be found at the Royal Horticultural Society website. (opens new window)

Composters and wormeries

If you would like to compost but do not have a garden, then a wormery can be used. This will convert kitchen waste into concentrated liquid plant food and rich compost.

Composting is nature's way of recycling. Organic materials are broken down into a soil known as compost.

You can order a composter via Surrey Environment Partnership (opens new window)

Green cones

A green cone enables you to recycle all household food waste in your back garden. For anyone who does not have the time to compost, Green Cone is excellent.

Find out more about Green Cones from the Great Green Systems website. (opens new window)

Green Johanna

A hot composter, the Green Johanna recycles all kinds of waste food - cooked food, bones, meat and fish - into compost.

Find out more about Green Johanna from the Great Green Systems website. (opens new window)