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Apply for our pre-application advice

What levels of service do we offer?

We offer four levels of service. Most small-scale developments do not require anything more than a written response. Therefore, the gold and platinum services are limited to larger developments. Your proposal has to affect either of the following to qualify for gold service:

  • more than five residential properties, or
  • more than 250 square metres of floor space

To qualify for platinum service, your proposal must affect 10 or more properties.

Regardless of which service you use, you can submit extra plans in the same application. You'll have to pay a fee for each one.

Bronze service

Use this to:

  • get advice
  • check for planning constraints 
  • get our comments on an application you've amended after a rejection

We'll give you a brief bullet point response.  

Silver service

Use this if you want to make a small development. You'll need to send us the plans. A caseworker will visit the site and make written comments on the plans afterwards. As part of this service, we'll consult a conservation or tree officer if needed.

Gold service

Use this if you want more time to discuss your application, or for larger developments. You'll need to send us the plans. We'll send a caseworker to inspect the site and then they'll arrange a meeting with you. You'll get written feedback on the plans as well. As part of this service, we'll consult a conservation or tree officer if needed. You can book extra meetings if the case officer decides they're necessary.

Platinum service

This service is for very large projects and the fee you'll pay depends on your individual case. You need to pay a £500 deposit, and then we'll arrange a meeting to discuss how much detail you need. We'll also decide if you need any consultations. We'll send a caseworker to visit the site and arrange a schedule of meetings with you. You'll also get written feedback. As part of this service, we'll consult with any officers who are needed.