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From 4pm on Friday 31 March until 5pm on Monday 3 April you will not be able to access your council tax, benefits or business rates accounts on MyGuildford. This is whilst we run our year end processes. We apologise for any inconvenience.

High hedge disputes

High hedge complaints

We deal with complaints about high hedges within the borough.

Get extra guidance for making a high hedge complaint

To make a complaint, the hedge must:

  • be made up of at least two evergreen or semi-evergreen trees or shrubs in a line
  • be at least two metres high from ground level
  • block light from your home or garden

The hedge must not have any significant gaps in it.

Fees

The fee for making a complaint is £600.