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Your council tax, benefits or business rates accounts will be offline

From 4pm on Friday 31 March until 5pm on Monday 3 April you will not be able to access your council tax, benefits or business rates accounts on MyGuildford. This is whilst we run our year end processes. We apologise for any inconvenience.

High hedge disputes

Make a complaint

To make a complaint, you need to fill out this form  high hedge complaints form (PDF) [143KB] .

You will also need to provide a:

  • site plan with the hedge marked on it. This should be to scale and show relevant measurements for the site and the hedge. It should also include the direction of north

You can then return the form to:
High hedges - planning services
Guildford Borough Council
Millmead House

You will also need to make a credit or debit card payment of £600. You can either do this in person at our offices, or by phoning 01483 505050.

Make sure to check our guidance notes (PDF) [75KB] (opens new window)  before you complete the form.