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Water supply issues in the GU1, GU2, GU4 and GU5 areas

Thames Water has reported residents in postcode areas GU1, GU2, GU4 and GU5 could be experiencing water supply issues. This is due to a power outage across the area. All sites are now back online but customers may still temporarily experience no water or low pressure. 

Keep up to date with live information (opens new window)

Apply for planning permission

What happens after I apply for planning permission?

If you've sent us everything we need, we'll send a letter confirming your application has been validated. If you have not sent us everything we need, we'll request the extra information or fee. You need to provide this within two weeks after we send the letter. If two weeks pass and we do not hear from you, we'll return the application to you or your agent. This means you'll have to submit the application again.

The decision process

There are three stages to our decision process:

The decision process takes a different amount of time depending on the type of application. We aim to decide within:

  • 8 weeks for householder and minor applications
  • 13 weeks for major applications
  • 16 weeks for an application with an Environmental Impact Assessment.

You can find out when we're likely to decide on your application online (opens new window). Enter your reference number and open the 'Important Dates' tab. The expected decision date is shown in the 'Expiry Date' field.