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Water supply issues in the GU1, GU2, GU4 and GU5 areas

Thames Water has reported residents in postcode areas GU1, GU2, GU4 and GU5 could be experiencing water supply issues. This is due to a power outage across the area. All sites are now back online but customers may still temporarily experience no water or low pressure. 

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Order a smaller or larger bin

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You can swap your green recycling bin or black refuse bin for a smaller or larger bin using our order a replacement bin form. Garden waste bins cannot be swapped.

Available sizes:

  • 140 litres
  • 240 litres 

What you need to know 

Your green recycling bin must always be equal to, or larger than, your black refuse bin. For example:

  • if you want a larger black refuse bin, you will automatically get a larger green recycling bin if you don't already have one
  • if you want a smaller green recycling bin, you will automatically get a smaller black refuse bin if you don't already have one

Order a smaller or larger bin 

To use the form to order a smaller or larger bin, you need to have a MyGuildford account. 

Once you have created an account and logged in you can return to this page to complete the form. 

Create a MyGuildford account here (opens new window)

If you already have a MyGuildford account you can use the link below to complete the form.

Order a smaller or larger bin (opens new window)