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Your council tax, benefits or business rates account will be offline

From 5pm on Tuesday 24 February until Sunday 1 March you will not be able to access your council tax, benefits or business rates account online. This is whilst we prepare annual bills. We apologise for any inconvenience.

Apply for help with your council tax

What happens next?

Council tax support is usually paid from the Monday after the date you claim. We cannot normally backdate claims.

If you know your situation is going to change, your income will be going down or you will be moving soon, you can claim up to 13 weeks before you need help. If you move house, claim council tax support within the first week of your tenancy starting.