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Planned maintenance to our payment system

You'll be unable to make payments to us from 8pm until 10pm Sunday 2 June. This is for essential maintenance. We apologise for any inconvenience.

Information for customers

Advice for disabled taxi passengers

Licensed taxis have to be wheelchair accessible and allow guide dogs.

Lost property

Contact 01483 505050 or regulatoryservices@guildford.gov.uk to report property left in a taxi or private hire vehicle.

Taxi fares in Guildford

Private hire charges are not set by the council. This page shows a table of taxi (hackney carriage) fees set by us.

Taxi complaints

Use our online form to make a complaint.