Our payment system will be down from 8am Saturday 8 November until 4pm.

You'll be unable to make payments to us. This is for essential maintenance. We apologise for any inconvenience.

Decision on local government reorganisation

The Government has confirmed that Surrey will move to a two-unitary council model following its review of local government arrangements. Read our full story and future steps.

Advice and protection for private housing tenants

Help with private renting

You have certain rights and responsibilities if you're a tenant in privately rented property.

Report a noise nuisance

Report anti-social behaviour

Private renting housing standards

If you rent your home, your landlord is responsible for major repairs.

Help finding an accredited landlord

Find out how to find an accredited landlord