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Our payment system will be unavailable from 5:30pm

You'll be unable to make payments to us from 5:30pm Wednesday until 1pm Thursday 16 October. This is for essential maintenance with our payment provider. We apologise for any inconvenience.

Private renting housing standards

Energy performance certificates

If you rent a whole house or flat, your landlord must show you an Energy Performance Certificate before you move in.

With all properties now rated from A to G, finding a more energy efficient property could help save you money on your fuel bills. 

Tenants have the right to request consent to carry out energy efficiency measures and these must not be unreasonably refused by the landlord.

It is unlawful for a landlord to rent out a residential property with an EPC rating of F or G (the lowest 2 grades) unless the property has been registered on the PRS Exemptions Register