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Disruption to water services

If you live in GU5 or GU6 you may be experiencing low water pressure or shortages. Visit Thames Water for updates and advice.

How we can help with homelessness

If you are homeless or threatened with homelessness within the next 56 days, we can offer you help.

How much help you get depends on your situation. We will always try to help you stay in your home or secure another.

We can also refer you to our Homeless Outreach and Support team (HOST).

Before contacting us you will need:

  • passport/birth certificate 
  • your tenancy agreement
  • proof of income
  • landlord contact details
  • a copy of any notice to vacate that you've received

Contact us by calling 01483 444244 or emailing

Our  Homelessness facts and figures page shows how many people we helped find accommodation between 2019 and 2020. 

If you find yourself in a homelessness emergency out of hours, please call 01344 949 371.