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Update: water supply issues in the GU1, GU2, GU3, GU4 and GU5 areas has been resolved

The majority of customers' supply should have returned by now. However for those who are still without supply, this will be as a result of air pockets. Read advice from Thames Water about no water or low pressure

If you are still experiencing issues with your water supply this morning you can get free bottled water from a Thames Water bottled water station. For water stations opening times and updates, visit Thames Water website.

If you need support from an engineer to get your water supply back to normal, please call Thames Water on 0800 316 9800.

Join the housing register

Who can apply to be on the housing register?

You can apply for council housing through us. You'll usually have to join a waiting list and you're not guaranteed to get a property.

You can apply to join the housing register if you:

  • have a right to live in the UK
  • are aged 16 years or over
  • have a housing need listed in our allocations policy
  • live or have family/employment connections in the borough  (subject to verification)

We will send you a letter or an email if you have been accepted on the housing register.

This will tell you:

  • the band you have been placed within
  • the date your application has been registered from
  • the size of property you are eligible for

Please read the Allocation Scheme (PDF) [697KB] before you submit your request.