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Help us make our website better

Can you easily find what you're looking for on our website?

We're carrying out user-testing to make sure we understand where you think you'll find certain information on our website. We'd like you to help us by completing short navigational tasks.

Go to our website testing page

Prioritising applications

Requesting a review of a decision

You'll get a decision letter from us saying:

  • whether your application has been successful or not
  • the priority band you've been given

If you disagree with our decision or your priority band, you can ask us to review our decision within 21 days of receiving the decision letter.

Fill in our online form to ask us to review our decision on your housing application.