Homelessness - duty to refer
What you need to know
Some public bodies have a duty to refer (DTR) people facing homelessness to us.
These include:
- prisons
- youth offender institutions
- secure training centres
- secure colleges
- youth offending teams
- probation services
- JobCentre plus
- social service authorities
- emergency departments
- urgent treatment centres
- hospitals providing inpatient care
- the secretary of state for defence in relation to members of the regular forces
Before making a referral a public authority must:
- have consent to do so from the service user
- allow the individual to choose the housing authority that they want the referral to
have consent to share the individuals contact details. This is so the housing authority can contact them