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Our payment system will be down from 8am Saturday 8 November until 4pm.

You'll be unable to make payments to us. This is for essential maintenance. We apologise for any inconvenience.


Decision on local government reorganisation

The Government has confirmed that Surrey will move to a two-unitary council model following its review of local government arrangements. Read our full story and future steps.

Tell us about an issue with your council tax bill

How to appeal

You need to give us the following information​

  • the surname of the bill payer​
  • the postcode for the property​
  • the council tax reference number, found on the bill​
  • your contact details, for example a daytime phone number or an email address
  • the reason why you want to appeal against your bill​

You can upload up to five photos of any documents that support your appeal.

Appeal your council tax bill (opens new window)