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Your council tax, benefits or business rates account will be offline

From 5pm on Tuesday 31 March until Friday 3 April you will not be able to access your council tax, benefits or business rates account online. This is whilst we run our end of year processes. We apologise for any inconvenience.

I've received a council tax summons

What happens next?

If we can accept your offer of payment, we will confirm this when you complete the form. You'll be able to view details of the arrangement you make on your online council tax account.

You must make the payments as per the arrangement.

If we cannot accept your offer of payment online, a team member will review your offer. We'll send you a letter to tell you the outcome of your request.

Special payment arrangements mean you will not have paid your account in full. Your case will still proceed to court. If you make the payments as part of your arrangement, nothing more will happen.